Finding the fault
You will learn how to pinpoint the location of a fault. No matter what sort of flooring is installed, you will be able to identify exactly where the damage has occurred.
Hotwire Training Academy — Melbourne
Learn how to find and repair floor heating faults
On Friday 29th of Jan 2027 Hotwire is running a free training session at the Hotwire Training Academy in Bayswater. You will learn how to find and repair floor heating faults.
You'll leave with an entirely new income stream available for your business.
Reserve My Place →
Your customers need a one stop shop for both their installation and repair requirements. At this training you'll learn how to offer a greater level of service to your customers.
Instead of outsourcing a floor heating repair because you are not sure how to do it, you will learn all the skills you need to find and repair a floor heating fault. A lot of electricians simply pass this work on to other people who know how to do it. After attending this course, you'll have an entirely new income stream and another string to your bow.
Two hours, hands-on, no fluff
Repair
Once the location of the fault is identified, you will also learn the skills required to join the element back together.
Testing and test records
The resistance and insulation tests to run before, during and after repair — and why the test record matters.
Thermostat connection and programming.
Wiring the touchscreen thermostat, connecting floor sensors, and setting the program so the customer gets even, comfortable warmth without surprises on their power bill.
Step two to becoming a registered Hotwire installer
This session is the second stage of the Hotwire Training Academy pathway. Complete it and you can start offering Hotwire installation and fault finding through your business straight away — an entirely new income stream, backed by our technical support team whenever you need us. Stage one is our installation training, a half-day session where you learn how to install every style of floor heating we offer. Complete both and you're a Registered Hotwire Installer.
Stage 1 — Installation Training.
Size it, lay it, test it, program it. Start installing.
Stage 2 — Fault Finding Training (this session).
Diagnose and repair systems with professional test equipment. Full-day session at Bayswater.
Who should come along
- Licensed electricians who want a new, repeatable income stream
- Electrical contractors working on bathroom renovations, tiled living areas and new builds
- Sparkies who've already laid floor heating and want to be doing it by the book, with proper backup
- Electrical businesses that want a supplier who answers the phone after the sale
Electrical installation of floor heating must be completed by a licensed electrician, so this training is for licensed trade only.
Trained by the people who answer the support line
The Hotwire Training Academy in Melbourne is run by the same team that takes technical calls from installers every day. Hotwire is a family-owned Australian business that's been in electric floor heating since 2003 — our systems have gone into thousands of Australian homes, from ensuites to open-plan living areas, and been featured on The Block for more than ten seasons. We train installers because a properly installed, properly tested system is good for the customer, good for your reputation and good for ours. When you install Hotwire, you're never working it out alone.
The details
When
Friday 29 January 2027 — one session starting at 8:00 am
Where
Hotwire Training Academy, Factory 1, 7/9 Newcastle Rd, Bayswater VIC 3153
Format
Two hours, in person, hands-on, small group. Breakfast and coffee provided.
Cost
Free — no cost, no strings
What sparkies say after the session
Hotwire training is excellent. It's real-world advice from people who know the product. I walked away confident enough to start installing Hotwire. It's become an easy add-on for our business and has also added another income stream for my business without a lot of extra work. Well worth taking the time to do the course.
I went along thinking I'd just pick up a few tips, but I came away with a whole new service to offer my customers. The course is really practical. You are shown how to install Hotwire, the common mistakes to avoid, and plenty of time to ask questions. Since doing the training, we've added floor heating to work and it's been an easy upsell. It's not often you can spend a day on a course and come back with something that genuinely makes your business more profitable.
Questions, answered
Is it really free?⌄
Yes. There’s no charge and no obligation — it’s practical training for licensed electricians who want to install Hotwire systems correctly.
Do I need to be a licensed electrician?⌄
Yes. Electrical installation of floor heating must be completed by a licensed electrician, so the training is for licensed trade only.
I've never touched floor heating — will I keep up?⌄
Absolutely. The session starts with the fundamentals and gives you hands-on time with the products, tests and thermostat setup.
Is floor heating only for bathrooms?⌄
No. Hotwire systems are used in kitchens, laundries and open-plan living areas as well as bathrooms and ensuites.
What happens after the session?⌄
You can start offering Hotwire installation through your business, backed by the technical support team. Fault Finding Training is the next stage.
Two hours. One new skill. A whole new income stream.
The session is small and hands-on, so places are limited. Pop in your details and we'll see you at Bayswater at 8:00 am on Friday 29 January 2027. Breakfast and coffee are provided.
Hotwire Training Academy · Hotwire Heating Australia, family-owned since 2003